How to Level Up from a Google My Business Apprentice to a GMB Master
Dec 19, 2019
10 min read
If you run a business, Google My Business (GMB) is one of the most useful solutions for developing your business on the web. GMB is a practical fee tool, so you can easily manage and improve your local company’s appearance in Google Search and on Google maps by highlighting information useful for customers. If you run a business in a particular area or serve a customer within a designated service area, GMB can help people to find you.
Verified business on Google is considered reputable by customers or users. Think of yourself in the shoes of customers who search for your business in their location in google search, what will they find? Maintaining your local business on GMB can help users discover the products and services you provide, contact, hours of business and find your location. GMB not only verify or locate your local business, but it also helps to know how and where people are searching for you.
Why do you need to update your GMB page?
Ensure that your business google page is up-to-date with the correct information and optimized for the most relevant results for each search. Google My Business pages require a regular update and monitor just like websites, facebook pages, Instagram and other pages where customers interact with your business. GMB encourages both online and offline of your company.
Your business page is a dynamic asset, update your page frequently according to your customer's reviews and searching for information. You have to provide information like your physical address, phone number, category, attributes, finding directions and contributing content such as photos of an establishment. Google page requires close attention and care. Here are some reasons why GMB needs regular updating.
To convert customers on your GMB page
Among all the administrative tasks to complete on a month-month basis, updating your Google My Business pages and listings is a top priority. If your GMB page has old irrelevant details, it affects your business growth and there is a chance of losing customers. Imagine, if you hang an old billboard on the highway with your old business name and location, customers automatically went to search in your old business place. In the same way, you have to update your GMB listings to avoid confusion. Every day thousands of eyes should scan your listing.
So you must have a strong listing with all the accurate information about your local business. This allows customers to access readily available information without having to leave the search engine. GMB acts as a billboard for your local business, which advertises new sales, offers, and discounts to attract customers both online and offline. If you plan to provide offers on New Year's Day, let your customers know about your GMB page and increase your sales rate. If you don't have any GMB page for your local business, create a GMB with complete information with photos, reviews, contacts, and addresses to attract new customers' attention when they are searching online.
To be evaluated on your GMB page.
When a potential customer is searching for your business, the previous client's reviews play an important role to make them as your client. One of the most effective ways to build a great reputation online is to have clients comment posts on your GMB page. Nowadays, Google made easier for people to see your reviews. To build a strong reputation, you could ask your customers to update their reviews to reflect their recent experiences with your business. Or you can simply ask your all valuable clients if they could add a review to your GMB page.
Your GMB page is an increasingly influential source for customer ratings/ comments. Customers reviews/rating and increase your business ranking in both online and offline. If you run a restaurant business, you can ask your customers to post your ambiance pictures to get high ratings. Importantly you have to replay all the reviews humbly to get good opinions among customers. To avoid spam, fake and unwelcome reviews occur on GMB pages, regular monitoring about their page content is important. Make sure that you have entered all the details about your local business content so that customers can visit you easily.
To stay updated till today on your GMB page
GMB listings are an important and dynamically growing source of information for web customers. You need to make sure that your business profile is flawless. Pay attention to details and provide all necessary information to make sure a good impression on customers. GMB will also improve your local SEO, boost your business results.
So optimizing your GMB page is essential to appear in local search queries. Google was helping people find businesses that are nearby, if the searcher is near to your business, the higher you can appear in the search results. Monitor your Google listings every month to update your current special events and other offer sales to increase your business sale. GMB helps local businesses get more visibility and search engine accuracy. Make sure to keep the information updated in your GMB based on current business change.
Business uses GMB messaging feature to get analytics such as your average response time to message and gives you a way to control check on yourself. The business that uses the messenger feature gets access to a more visible and potentially useful call-to-action button on their pages. Updates not only affects your GMB page but every digital location on Google where people find you, that includes Google Maps.
To be found on your GMB page.
Google My Business page is the single-most-important factor influencing how findable a location is when people do searches. To be found on Google search, business needs to ensure that their content is optimized for search, their location data is accurate and post strong visual content like photos and videos, along with other essential information.
Fresh content serves multiple purposes for your business. Search engine marketing refers to your business ads appear on Google ads, GBM maintains local results which appear in several ways in maps and search. Local results are tailored to particular geographic areas and help searchers to find your nearby business. GMB listing is by taking advantage of Google Posts, which is a game-changing feature that allows you to promote new products, sales or events. GMB has the potential to help you reach new customers and provide them with accurate, current information. GMB tool is incredibly valuable and essential for all local businesses.
By being active and having accurate, updated details, you can show your customers how much you concerned about online users. To be found, fill your GMB page with accurate information about your current business status to make new customers.
How often should you update your GMB page?
Google My Business is to make it easier for customers to engage with your business organization. It helps potential customers to find your business information like phone numbers, addresses, business hours, easier for them to contact you. Business growth begins to increase in website traffic, phone calls and general business activity once a GMB account is created and the information is verified. Respond to your client's reviews regularly to gain support from users.
Update your page regularly to attract valuable customers for your business through Google search by creating GMB. Keep an eye on your GMB page and update accurate and essential information for business growth.
You should keep the top of your page daily. To help you to stay on top of the search, keep a checklist of essential assets to review. The checklist should cover essential, basic data and content as follows:
- Maintain accurate information about your business like business hours, website, phone number, and location. Keep updated with data changes like business hours, special events and holiday hours.
- Use can also use a mobile app to stay up-to-date with your online presence wherever you go.
- Add attributes, which set apart from your business competitors, such as your employees speak multiple languages or you have special games for children.
- Interact with your customers through ratings and reviews. Are you addressing to spam reviews?
- Are you active in responding to customers' queries like a verified owner?
- Attract new customers through smart campaigns in Google ads or displaying visual contents of your business.
- Announce all offers and special events sale on your GBM page to attract a new audience.
Conclusion
Sign in to Google My Business to make your business page top on the search engine when the user searched for a particular business at a specific location. GMB makes searchers easy to find their preferred business by and also helps owners to get high growth in business. Users can get quick business information such as location, opening hours, exact location and more. Ensure that your business engages and stays active with GMB, GMB ensure that anyone searching for your business name will have information readily available. Contact best and renowned DIgital Marketing specialists to talk about your “Google My Business” business account today.
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The ABCs of PPC - 10 Things You Need to Know
PPC marketing, or Pay-Per-Click marketing, is a type under the digital advertising model where an advertiser pays a fee every time an ad is clicked. While it may sound like there is a lot of investment required for the campaign to take off but in reality, there is very little investment for a very big payout. For instance, you pay $4 for a click. If a click transforms into a $200 sale, the margin in between is quite hefty. This article shall cover everything related to PPC and how, contrary to belief, it is one of the most cost-effective methods to market your business/product. So read on to debunk some myths. The ABCs of PPC - 10 Things You Need To Know! Pay-Per-Click is one of the best marketing techniques if you are a business looking for a result-oriented strategy to up your revenue numbers. Here is a list of 10 things that will brief you about the basic concepts involved in devising a PPC strategy. Google and Paid Searches Google has a great monopoly over the industry of paid marketing, and this is not news to anyone. People access google the most on their mobile phones owing to their inherent flexibility of use. It is important that ensure your ads are optimized for mobiles. Your PPC campaigns need to run smoothly on all devices so as to not miss out on any big opportunities. Immediate Results When it comes to digital marketing, results can be tricky to track. When we say tricky, we mean the popular practices of SEO and content marketing can take time before giving results. You can’t begin to gauge the results immediately as these campaigns take time to pan out. This is not the case with PPC marketing. If a campaign is run properly and efficiently, you can see the number increase and leads increase. And if there are significant changes observed, you can always rework your strategy Local Targeting Location targeting can be an incredibly powerful way to make the most of your budget. It allows you to target people in a specific area, which means that they're more likely to be interested in your product or service and therefore click on the ads you're paying for. It is a great way to save costs by lowering traffic acquisition costs (TACs), allowing you to spend more money on ads that convert more visitors into customers. Keyword Bidding The amount you pay per click is usually based on the competition for that keyword from other advertisers. If many advertisers are bidding on a particular keyword, then those who can afford it will pay more to have their ads appear at the top of Google's page. You may get a better deal on a less competitive keyword if it's less likely to be used by others. Still, usually, this isn't possible without investing some time and resources in order to identify new keywords and build out your PPC campaigns accordingly. The best way to use Competition Data is through an automated tool like Adwords Keyword Planner or SEMrush Keyword Suggestions Tool (SEMrush also has some great features such as Rank Tracker). These tools allow you to see what keywords other businesses are bidding on in real-time so that you can make educated guesses about which ones might work well within your own niche market while minimizing exposure outside of your brand's sphere of influence. Ad Conversion The trick with Google Ads is that you have to pay for each click, whether or not it converts into a sale for your business. This means that you'll never get paid if someone lands on a page and then clicks away without buying anything. To avoid this problem, use negative keywords in conjunction with broad match keywords—which are all variations of your target keyword—to prevent your ads from showing for certain keywords in search results pages (SERPs). For example, if you're selling dog collars online and want people searching for "dog collar" to see your ad but not those who are searching specifically for "collars," then create two different lists: one list containing only words related to dogs (such as "puppy") and another containing all other terms related to collars (such as “leather”). Then set both lists up so that they're turned off when targeting these specific queries! The Role of Optimization In order to get the best results from your PPC campaign, it must be set up and optimized correctly. This means that you need to plan ahead and start with a solid foundation before you begin running adverts. When launching a new campaign, there are a few points that one should keep in their mind. Setting up keywords and ad groups takes precedence—you’ll want to choose keywords relevant to your business, then create ad groups based on those keywords so that all related ads get placed together in one spot. You can also add negative keywords if they apply within those specific campaigns; this will help prevent irrelevant traffic from being sent through them later on down the line when someone searches for their desired product or service again but doesn't find what they're looking for initially because there weren't any ads placed near where people might have searched previously without knowing about it beforehand! Diverse Ad Campaigns for Different Devices You should start testing across every device type you wish to target. Different devices react differently to ads, so it's important to start testing across every device type you wish to target. For example, if you're advertising on a desktop computer, test the same ad copy and landing page as well as varying ad formats like video and image-based ads. Similarly, if you're advertising via mobile phone or tablet apps, test different landing pages with different prices and call-to-actions (CTAs) as well as how much time people spend on each page before converting into a sale or lead. Effectiveness of an Ad Campaign It’s crucial that your website is optimized before starting any PPC campaigns. This will ensure that you make the most of every visitor to your site, so it's well worth spending some time ensuring that all aspects of the design and functionality are up-to-date. One of the main reasons why people don't convert on Google AdWords is because they don't have a good experience when they arrive at their destination page. Ensure that all relevant pages load quickly, especially if you're using images or videos in an ad campaign; these can significantly slow down page loads! Another thing to keep in mind is security: if someone else has accessed your website before or if there are any malware issues on board, then this could affect how well other users interact with your brand online - especially those who may not be familiar with terms like "optimisation" or "hosting company". Advantages of Remarketing PPC networks like Google are there to provide a mechanism that helps in marketing products to website visitors who left without taking any action. By this, we mean the lack of actions like making a purchase from your website, subscribing to your newsletter, installing an app, etc. Remarketing is the practice of essentially re-engaging past customers by displaying pertinent advertisements to them on any platform they may be using. For instance, if someone clicks on your Google ad using their phone can later see a remarketing ad when they are reading the most recent blog post from their preferred blogger. Track Everything Diligently Your PPC marketing approach will fail regardless of how much money you spend if you don't monitor your progress. Set up a conversion tracking system to make every dollar count. This will provide you with an understanding of how to adjust your advertising and determine your actual ROI. Avoid launching campaigns solely on instinct. Utilize the wealth of data that PPC provides to inform your marketing choices. In Conclusion As you've probably gathered, PPC is an incredibly effective way to grow your business. It's also one of the most misunderstood parts of digital marketing. With so many tools and platforms to choose from, it can be hard to know where to start when setting up a campaign or optimizing it for maximum results. In this blog post, we've covered 10 things that every person should know before starting their first PPC campaign and if you are still in doubt, reach out to Saffron Edge, a leading digital marketing company to advise you for all your digital needs. ...
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Essential Elements Of A Dental Marketing Plan
Getting the word out about your dental practice is now easier and cheaper than ever… thanks to the internet! For dental practices of today, spending a considerable amount of money on marketing no longer means spending half of their budget on TV adverts and praying they’d bring in more patients. It’s more about making your every buck count utilizing the power of the internet... We have already covered the active role your dental website plays in the grand-scheme of things when it comes to marketing your dental practice online. It’s basically the start and end point of all your marketing efforts. So, it’s vital to have a good looking website that can convince users that you’re really serious about your practice. Before we begin with discussing the vital elements of a dental marketing plan, let’s first look at some basic objectives that your marketing efforts must absolutely fulfill - Attract: Grabbing the attention of a potential patient is paramount when it comes to making your marketing efforts a success. Capture: Setting up a mechanism to collect information from users. Taking feedback, offering newsletter subscriptions, e-books & other resourceful information is a nice way to do it. Convert: By this point, your potential patients are ready to convert to a customer. Retain: According to a study, existing customers bring in 67% more business than new customers. While acquiring new patients is kind of the reason you are marketing your practice online in the first place, you must never lose sight of your old patients. With the objectives of a marketing plan set, you need to choose the mediums you will target to get the best out of your marketing efforts. And the mediums or elements or areas of executing a dental marketing plan I am going to tell you are not, in any way, specific to dental practices but are widely used all over the globe for other niche industries as well. Here we go - Content Marketing Pushing relevant, quality content to your patients (or potential patients) that helps them in solving real-world problems related to your industry should always be at the heart of all your varied marketing efforts, doesn’t matter the platform or medium. That’s the true essence of content marketing right there and not the self-promotional stuff from brands you see online. Starting a new blog is the right way and often times the first step to kickstart your content marketing journey. Say, for a dental blog, the topics you can capitalize upon could be about ways to maintain the right dental health, the latest treatments in town and other informational but relevant topics. If done right, a well maintained blog can generate a steady flow of traffic coming to your website from scratch and keep the momentum going for long. But don’t think your content marketing efforts are confined to just marketing your own blog, even the content on your web pages can serve you well if marketed in the right place and at the right time. And it doesn’t matter if you’re posting a on Social Media, if you’re playing with content, it’s already a part of your content marketing efforts. Search Engine Optimization I am pretty sure you must have used Google or some other search engine at some point to make your life easier. Infact, I don’t blame you, there are 32.8 million searches made on Google everyday and they are all made by people looking for some answers. Suppose, even if a small fraction of them are using Search Engine Optimization for best dental practices around them, you could be drowning in some serious traffic right now but in order for that to happen, you need to rank on Google. Making yourself visible on Google is no walk in the park. You’ll have to base all your website and blog content (see, I told you it’s all about content) around keywords and that takes a lot of time and research. If you are looking to give keyword research a go, our keyword research guide can give you a headstart. Yes, it’s a pain... but if done right, Google can drive massive traffic to your keyword optimized website. Social Media Marketing Can you name a place where all your potential dental patients hang out? It’s Social Media (or Facebook to be more precise). In recent years, the entire Social Media space has evolved as a marketing arsenal of its own. You can expand your outreach endeavours on Social Media and build a loyal following with the help of engaging and visual posts, provide exceptional & quick customer support, have a look at important marketing analytics and what not, all through a single platform... which I think is amazing! And it can turn out to be amazing for your brand exposure as well. You can choose to spend money on marketing on these platforms or stay organic, it’s completely on you. Yes, paying for marketing on Social Media has its own advantages but staying organic usually reaps enough exposure to get the ball rolling, after it, it’s up to you how creative (but relevant) you can get with your posts to make your fans stay. Patient Support Remember the part about retaining patients? Patient Support is all about that and more. You absolutely need to have a relationship manager for your dental practice who will be the sole point of contact for all your patients.Being present on all the various platforms (including your website) comes with responsibilities.By marking your presence and actively marketing on all your preferred platforms, you give your users a way to contact you as well. And Social Media has emerged as a preferred way for users to submit some feedback (good and bad) or get support. But they can give you a call as well or submit a query on your website or send you an email, so you need to be present for them when they need you wherever they are or you’ll lose them if their queries go unheard or unreplied. Most practitioners don’t pay much heed to this part of their marketing plan and loose patients through the back door. But sometimes, a good support system or a complete lack of it can make all the difference in the level of success of your marketing plan. Modern day marketing is not about doing one thing, you’ll have to do a lot of things and do them all simultaneously and in sync to keep the ball rolling. Only optimizing your website for SEO won’t work well unless you have keyword wrapped content on your website. Having Social Media profiles for your dental practice is great, but if you don’t have a website to channel them further through the sales funnel, you won’t see much conversions. Just adding content on your website won’t help you gain exposure if it fails to create value…. It’s all interconnected and you will have to optimize your practice for each of them to see the best results. ...
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9 Must-Have DTC Metrics for 2025
In the wake of the COVID-19 pandemic and the ensuing lockdowns, businesses have had to reevaluate their strategies for getting products into the hands of consumers. This shift in approach has led many to adopt the direct-to-consumer (DTC) model, which allows companies to sell their products directly to customers without relying on traditional intermediaries.As the popularity of DTC continues to grow, the competition within this space is becoming increasingly intense. In such a competitive landscape, even minor missteps or oversights can have far-reaching repercussions for a brand's success. It's crucial, therefore, for companies to not only keep pace with the market but also to focus on their own growth and adaptability.To help you navigate this dynamic terrain, we've compiled a comprehensive list of key DTC metrics that should remain at the forefront of your business strategy. These metrics will serve as vital signposts, guiding your efforts toward sustained success in the DTC arena. You can explore them in detail with formulae in this DTC Metrics Template. DTC Metrics That You Should Be Tracking Customer Lifetime Value (LTV) Customer Lifetime Value is like predicting how long a friend will stick around in your life, except in business terms. It's the total amount a company expects to earn from a customer over the course of their relationship. This helps in understanding not just how long a customer might stay with you, but also how much they're likely to spend. For instance, if a company offers a subscription service where customers regularly receive products, keeping an eye on LTV is crucial. If a bunch of customers start canceling after a certain period, something's amiss. It might be time to adjust pricing, improve the product, or offer extra features. Conversion Rate Conversion rate is like measuring how many window shoppers in a mall actually end up buying something. It's about figuring out the percentage of people visiting your site and then going ahead and making a purchase. This metric can also be applied to free trials – how many actually convert into paying customers once the trial period is over. If a company is putting money into their website to attract potential customers, tracking the conversion rate tells them if it's worth it. If the conversion rate is low, it's time to dig in and figure out why and what can be done to improve your conversion rate. Average Order Value (AOV) Average Order Value is like finding out how much your average dinner bill is when you go out with friends. It's the average amount a customer spends every time they place an order. This metric is calculated by dividing total revenue by the number of orders. Focusing on increasing AOV can help a company directly impact its profit margins. A quick trick to upping AOV is setting a free shipping threshold just slightly above the AOV. Churn Rate Churn rate is like keeping track of how many plants in your garden aren't making it. It's about the number of customers who leave a product over a specific period. This is super important for subscription-based companies because it shows the health and momentum of their subscription plan. High churn rates affect other metrics like Customer Acquisition Cost (CAC), Monthly Recurring Revenue (MRR), and Customer Lifetime Value (LTV). If churn is high, it's a red flag. Time to figure out why and how to keep customers on board. Customer Acquisition Cost (CAC) Customer Acquisition Cost is like counting how much it takes to make a new friend. It's the total expense of gaining a new customer and it involves the efforts of various teams like marketing, creative, growth, customer experience, and engineering. CAC is most important when looked at in relation to Customer Lifetime Value (LTV). Ideally, you want your customers to spend more than what it costs to acquire them. Monthly Recurring Revenue (MRR) Monthly Recurring Revenue is like knowing how much money you'll get from your job every month. It measures the total predictable income a company receives on a monthly basis, which is especially crucial for those offering subscription services. If a DTC company isn't calculating MRR, it might be missing out on understanding its true growth potential. Keeping tabs on MRR helps in gauging a company's overall growth and momentum. It's a compass for understanding the health of the business model, setting goals, and figuring out how to reach those targets. Product Margin Product Margin is like figuring out how much profit you make from selling a homemade craft. It's calculated by dividing the cost of making the product by the price at which it's sold. This doesn't include expenses like shipping, handling, or discounts - it's purely about how much profit you make compared to what you spend on the product. Net Promoter Score (NPS) Net Promoter Score is like asking your friends how likely they are to recommend a new restaurant they tried. It's a metric that measures customer loyalty and how likely they are to become brand advocates. This is particularly relevant in the DTC space, where brand promotion through influencers is on the rise. NPS helps in understanding if customers are naturally spreading the word about a product, which is gold in marketing. Calculating NPS and gauging customer satisfaction reveals what kind of marketing and advertising efforts are happening post-purchase. Net Revenue Retention Net Revenue Retention is like checking how many of your neighbors still use a shared community space over time. It's about measuring the continued use of a product or service. For companies with a subscription model, this is especially crucial. It's not as important for one-time purchases, unless you're keeping track of how frequently customers come back for more. These metrics are like a toolbox for businesses. They help in understanding the health, growth, and potential areas of improvement in a DTC model. Keeping a close eye on these can help companies adapt to changing circumstances and thrive in a competitive market. In Conclusion The direct-to-consumer approach revolutionizes the buying process by bypassing traditional stores and middlemen. Its significance surged during the COVID-19 pandemic, propelling a rapid digital transformation. Today, an increasing number of companies recognize the advantages of DTC, demanding heightened competitiveness. Keeping a vigilant eye on your metrics is imperative to thrive in this landscape. To understand better, you need to download our DTC Metrics Template. Remember, customer retention should never be an afterthought. Proactively implementing strategies to maximize growth and revenue is key. For expert guidance in optimizing your DTC strategy, consider reaching out to Saffron Edge. Their specialized expertise can propel your business toward even greater success in the direct-to-consumer market. Don't hesitate to take the next step towards a thriving DTC model with Saffron Edge. ...
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